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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

56.5 Mile Chena Hot Springs Rd., Chena Hot Springs, Alaska, United States, AK 99712
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
4 persons
230 sq. feet 
Bed options:
2 Double beds
Shower
Heating
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Family Suite Balcony
Max:
6 persons
595 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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Queen Room Two Queen Beds
Max:
4 persons
400 sq. feet 
Bed options:
2 King Size Beds
Mountain view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Chena Hot Springs1400 ft
Airports
Beaver (WBQ) 134.3 mi
Birch Creek (KBC) 168.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • ATM/Cash machine
  • Fireplace

Sports & Fitness

  • Hiking

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Board games
  • Toys

Spa & Leisure

  • Saltwater pool
  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Paid Wi-Fi in rooms
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

56.5 Mile Chena Hot Springs Rd., Chena Hot Springs, Alaska, United States, AK 99712
Map view
56.5 Mile Chena Hot Springs Rd., Chena Hot Springs, Alaska, United States, AK 99712
Nearby
56.5 Chena Hot Springs Road Chena Hot Springs Resort
Aurora Ice Museum
200 ft
56.5 Mile Chena Hot Springs Road
Chena Hot Springs Resort
300 ft
Chena Hot Springs
500 ft
Mile 56.5
Dog Sledding
700 ft
Restaurants
Chena Hot Springs Resort Restaurant
400 ft
Mile 56.6 Chena Hot Springs Road

Reviews and Ratings <br />

Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
Amazing hot springs
Excellent breakfast
Disorganized service
Room cleanliness issues
6.0/10
Guest rating
Rooms
5.4
Location
7.5
Service
5.4
Dining
5.6
Guest reviews
6.0/10
based on 5 reviews
7.5
7.5/10 based on 239 reviews
Jade
United Kingdom, December  2024
6.0/10

I had a mixed experience at this resort. While the hot springs were a highlight, I found the service chaotic and the room cleanliness could be improved. The restaurant's breakfast was a pleasant surprise, but the dinner options were disappointing. Overall, it was a unique experience, but some improvements could truly enhance the stay.

Rooms
5.0
The rooms were adequate but not very clean, and the hot water heater seemed old. Despite being quiet, the leaky windows left me feeling a bit chilly at 20 below zero.
Service
5.0
The service seemed disorganized, especially with the management not appearing well-trained. It took a long time to check in and arrange activities.
Location
8.0
The area is beautiful and close to stunning hot springs, which is the real allure. It really feels like a unique Alaskan getaway.
Dining
6.0
Breakfast was fantastic, but the roast beef sandwiches for dinner were subpar, lacking in flavor and quality.
Facilities
7.0
The hot springs were incredible, and the indoor pool and jacuzzis offered a nice way to unwind, even if they were a little worn.
Amazing hot springs
Disorganized service
Evelyn
United Kingdom, December  2024
8.6/10

I had a wonderful experience staying at this resort! The location in the Alaskan wilderness was stunning and offered plenty of opportunities for outdoor activities like dog sledding and soaking in the hot springs. The staff was incredibly welcoming and made us feel right at home, contributing greatly to our overall enjoyment. However, be prepared for additional costs as nothing seemed to be included for free, which can add up.

Rooms
9.0
The rooms in Moose Lodge were spacious, clean, and very comfortable, perfect for relaxing after a long day of activities.
Service
10.0
The service exceeded my expectations, with staff members going out of their way to assist us, even allowing us to stay longer past checkout to catch the Northern Lights.
Location
9.0
The resort is nestled right in the Alaskan wilderness, providing breathtaking views and easy access to various outdoor experiences, though the weather can be unpredictable.
Dining
7.0
The restaurant offered a solid selection of meals, from burgers to lobster, but prices were on the higher side.
Facilities
8.0
The facilities include hot springs and an activity center that were well-maintained, although the locker rooms could use more benches for changing.
Terry
United Kingdom, November  2024
5.4/10

This resort has some unique experiences and beautiful surroundings, but issues with room maintenance and service detracted from my stay. The hot springs are a highlight, but I wouldn't recommend it for families with younger children. Overall, while I enjoyed the activities offered, the negatives made it hard to fully enjoy my time here.

Rooms
5.0
The room appeared nice upon arrival, but there were many mosquitoes due to gaps in the doors, and the lack of air conditioning made it uncomfortable.
Service
5.0
Service was lacking; the staff was unresponsive, and maintenance took a long time without fixing the issues.
Location
7.0
The resort is isolated, which allowed for a unique experience but also meant being far from other attractions.
Dining
6.0
Dining options were available, but breakfast wasn't included in the stay, which felt inconvenient.
Facilities
5.0
The hot springs were relaxing, but the absence of amenities like a pool or reliable Wi-Fi was disappointing.
Christopher
United Kingdom, October  2024
5.0/10

I had a unique experience at this resort, with the hot springs being the highlight of my stay. The facility had some charming aspects, but I faced several issues, including uncomfortable room conditions and disappointing dining service. While the outdoor activities and the natural beauty were captivating, the overall stay felt lacking in comfort and service efficiency.

Rooms
5.0
The room I stayed in was uncomfortable and had some issues like uneven floors and temperature control that didn't seem effective.
Service
5.0
Service was quite disappointing; it felt like the staff lacked proper training and responsiveness, especially during dining.
Location
Dining
5.0
Dining was too warm and service was slow, with frequent mistakes in orders, which detracted from the overall experience.
Facilities
7.0
The hot springs were a magical experience, providing a relaxing atmosphere despite the cold weather. However, options for activities were limited.
Magical hot springs
Uncomfortable rooms
John
United Kingdom, October  2024
5.0/10

The hotel has some fantastic activities like the geothermal springs and ice museum, but the service left much to be desired. The restaurant had nice food but was overpriced and the staff seemed overwhelmed and untrained. I enjoyed the hot springs but my room was cold and lacked basic amenities. In general, I'd say a day trip might be better than an overnight stay here.

Rooms
5.0
The room was outdated and unfortunately, the heating didn't work, making it quite uncomfortable at night. There were leaky windows which didn't help with the chilly temperatures outside.
Service
5.0
The service was inconsistent, and it felt like the staff weren't properly trained. I noticed a lot of turnover, which impacted their ability to provide good service.
Location
6.0
The location is convenient for accessing the hot springs and other activities, but the journey to get there can be bumpy and long. It's a bit remote, so prepare to be unplugged for a while.
Dining
5.0
The restaurant offered some good food, notably the clam chowder, but prices were steep due to the lack of other dining options nearby.
Facilities
6.0
While the geothermal springs are a highlight, many other facilities seem underwhelming and lack proper maintenance.
Great hot springs.
Cold room.
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Rooms and Guests2 Guests, 1 Room